Reference

How altixspin Handles Your Personal Information

When you open an account with us, you share personal details — and we take that seriously. This policy spells out exactly what we collect, why we collect it, how we keep it secure, and what you can do if you want to change…

Data collected only for account operationGCash, Maya, InstaPay transaction records protectedYour right to access or delete your dataNo third-party sale of personal informationPhilippines-based account support available

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What We Collect and Why We Use It

altixspin Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

We collect the information you give us when you register — name, contact details, date of birth — and the activity data generated when you use the platform, such as login events, session duration, and transaction records. When you deposit or withdraw via GCash, Maya, or

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InstaPay, we log the reference number and amount so we can reconcile your account wallet accurately and handle any disputes quickly. We do not store your full GCash or Maya PIN at any point; those credentials stay within your own e-wallet app. We also collect device
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data — browser type, operating system, approximate location — to keep your account secure and to detect unusual access patterns. Cookies help us remember your session preferences and load the lobby faster on repeat visits. We may share limited data with payment processors and fraud-prevention services
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when it is strictly necessary to process your transaction or protect your account. We will never sell your personal information to third parties for marketing purposes. Access to the platform and the scope of data processing may vary depending on local law and the jurisdiction from
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which you connect. If local law does not permit a particular type of data use, that use does not apply to you.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about your data, or want to request a copy or deletion of your account information? Our support team handles privacy requests directly — no need to go through a third party. You can reach us through any of the channels below, and we will acknowledge your request and respond with the next steps.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply security measures across every layer where your data lives — from the moment you submit a deposit via InstaPay to when a withdrawal is verified against your registered Maya account. Here is how we handle each key area so you know what to expect.

Encryption and Storage

All account data is transmitted over SSL and stored in encrypted form. Your password is hashed and never stored in plain text anywhere in our system.

Cookie Control

We use session and preference cookies. You can manage cookie settings through your browser at any time. Blocking certain cookies may affect lobby load performance.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable law. Transaction logs tied to GCash or Maya are retained to support dispute resolution.

Your Access Rights

You can request a copy of the personal data we hold on you, ask us to correct inaccuracies, or request deletion where local law permits. We respond to verified requests within a reasonable timeframe.

Common Questions About Your Data on altixspin

These are the privacy questions we hear most from account holders in the Philippines. If your question is not covered here, reach us through live chat or email and we will give you a direct answer.

We collect your name, email address, contact number, and date of birth at registration. We also collect transaction data when you use GCash, Maya, or InstaPay to fund or withdraw from your account.

We share data only with payment processors like GCash and Maya when a transaction requires it, and with fraud-prevention services to protect your account. We do not sell your data to advertisers or marketers.

Yes. Send a data access request through live chat or email using your registered address. We will verify your identity and provide the relevant records within a reasonable period.

Contact support via live chat or email and state your deletion request clearly. Where local law permits full deletion, we will process it. Some transaction logs may be retained as required by applicable regulations.

We log transaction reference numbers and amounts to reconcile your account wallet. We do not store your GCash PIN, Maya credentials, or full account numbers — those stay within your own e-wallet app.

Cookies remember your session and speed up lobby loading on return visits. You can disable them in your browser settings. Turning off functional cookies may affect how some account pages load.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoLegal InfoFAQ Infoaltixspin Deposits and Withdrawals

How altixspin Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Encryption and Storage

Cookie Control

Data Retention

Your Access Rights

Common Questions About Your Data on altixspin

01 What personal information does altixspin collect when I register?

02 Does altixspin share my data with third parties?

03 Can I request a copy of the data altixspin holds about me?

04 How do I ask altixspin to delete my personal data?

05 Are my GCash or Maya details stored by altixspin?

06 How does altixspin use cookies, and can I turn them off?

Privacy Policy

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